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Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory

The Ritz-Carlton, Kuala Lumpur

A polished 5-star hotel on Jalan Imbi, within walking distance of KL's main malls and transport links.

  • Steps from Starhill Gallery and Pavilion
  • Rated 9.2 for staff service
  • Outdoor pool, spa, and kids club
8.7 Great 2114 reviews Booking.com 8.7 · 2114 reviews

About

The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur sits on Jalan Imbi, in the heart of the city's shopping district. It's a 450-metre walk to Fahrenheit 88 Shopping Mall and about 1 km to Low Yat Plaza, with Starhill Gallery, Pavilion, Lot 10, and Bintang Walk all nearby.

The hotel offers classic, comfortable rooms and suites, multiple dining options including a restaurant and bar, an outdoor pool, a spa, and a fitness centre. Families are well catered for with a kids club, babysitting services, and a children's menu.

  • No smoking on site
  • Internet access
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Central location in KL's shopping district — Within walking distance of Starhill Gallery, Pavilion, Lot 10, and Bintang Walk, with MRT and Monorail stations nearby. A 450-metre walk to Fahrenheit 88 and about 1 km to Low Yat Plaza.
  • Highly rated staff and service — Guests frequently compliment the welcoming and attentive team, from reception to butler service. Staff category scores 9.2.
  • Strong room quality and comfort — Rooms are described as clean, comfortable, and classically modern, with good amenities. Room rating is 9.1.
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Worth weighing

3 to weigh
  • Value for money may vary — While the value rating is 8.8, some guests may find the price high given the 5-star category. One reviewer felt the experience didn't fully match the cost.
  • No pets allowed — The hotel does not permit pets, so travellers with animals will need to make other arrangements.
  • Check-in window is limited to 15:00–23:59 — Guests arriving before 15:00 or after midnight cannot check in immediately; those with late flights or early arrivals should plan accordingly.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Club Executive Deluxe King

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Club Suite

  • 1 King-size bed and 1 Sofa bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Executive Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Deluxe King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Junior Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Executive Deluxe King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Two-Bedroom Suite

  • 2 Single beds or 1 Queen-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Three-Bedroom Suite

  • 2 Single beds or 1 Queen-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Executive Deluxe Large Twin Room Club Level

  • 1 Single bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Luggage storage
  • Lift
  • No smoking on site
  • Key card access
  • Safe deposit box
  • VIP check-in/out
  • Express check-in/out
  • Wheelchair access
  • Rooms for disabled guests

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • Coffee shop
  • In-room breakfast
  • Packed lunches
  • Welcome drink
  • Kids club
  • Children's menu

Recreation

  • Outdoor swimming pool
  • Children's pool
  • Spa & wellness centre
  • Sauna
  • Massage
  • Fitness centre
  • Live entertainment
  • Garden area
  • Game room

Room Amenities

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Electric kettle
  • Dining table
  • Cookware/Kitchen utensils
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Bathtub
  • Shower

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Car hire
  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Babysitting/Child services
  • Concierge

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 2114 reviews

Guest-rated 8.7/10 from 2,114 reviews

Booking.com · 8.7 · 2114 reviews
8.7Verified guest

“Great entertainment area, and the location is right in the middle of KL's main malls – Starhill Gallery, food court, Bintang Walk, Pavilion, Lot 10, plus MRT and Monorail stations. The breakfast selection of sausages and bacon was high quality.”

8.7Verified guest

“Absolutely perfect location, close to other parts of Malaysia and local sights. I'd stay here again – it's well-maintained and high-class.”

8.7Verified guest

“Top location. The hotel is close to everything, all within walking distance. Breakfast was excellent, and the butler service made everything easy.”

8.7Verified guest

“A super hotel in a prime location with direct access to Starhill Shopping Mall. Rooms are very clean and classically modern. The staff are extremely friendly, and the afternoon tea is delicious.”

8.7Verified guest

“Very central location, and the Chinese restaurant was phenomenal. We were in a hurry and went to the nearby McDonald's.”

8.7Verified guest

“The staff were very welcoming, especially Mr Sammani – the sense of hospitality was clearly recognised. We loved the location and the hotel's logo.”

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

Shopping: Starhill Gallery is directly connected, and Fahrenheit 88 is a 450-metre walk. Pavilion and Lot 10 are also nearby, along with Bintang Walk.

Getting around: MRT and Monorail stations are close by, making it easy to reach other parts of the city. Low Yat Plaza is about 1 km away.

168 Jalan Imbi, Kuala Lumpur, Kuala Lumpur Federal Territory, 55100, Malaysia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
354 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 15:00 to 23:59, and check-out is by 12:00.

Is parking available at the hotel?

Yes, the hotel offers parking, including valet parking.

Are pets allowed at The Ritz-Carlton, Kuala Lumpur?

No, pets are not allowed at this property.

Does the hotel have family-friendly amenities?

Yes, there are cots, babysitting/child services, a children's menu, a children's pool, and a kids club.

What are the nearby shopping options?

Fahrenheit 88 Shopping Mall is 450 metres away, and Low Yat Plaza is within 1 km. Starhill Gallery, Pavilion, and Lot 10 are also close by.

Nearby

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8.9

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The bottom line

A dependable 5-star option in the heart of Kuala Lumpur, where location and service are the standout reasons to book.

8.7Consistently praised for its central position and attentive staff.

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